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New Year’s Traditions

This is the last issue of Basex:TechWatch for 2010.  The new year, 2011, is just two days away, and throughout the world knowledge workers are making their New Year’s resolutions, which hopefully include addressing the problem of Information Overload.  On behalf of Jonathan Spira, David Goldes, and the entire Basex family, let me take this […]

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Information Overload Now $997 Billion: What Has Changed?

Over the past few years, we’ve surveyed and interviewed several thousand knowledge workers on the granular details of how they spend their work days, issues such as document management practices, and how they are impacted by Information Overload. What we learn constantly points in new directions and challenges us to revisit past assumptions and conclusions […]

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The Note Taker’s Dilemma

Mankind has been taking notes using paper and pencil since paper and pencil were invented.  We do it to capture ephemeral information that would otherwise escape us, and to aid our fallible human brains, which often do not recall things clearly or at the precise moment we need them to. Note taking on paper is […]

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Complexity

Information Overload rears its ugly head in many respects, including in relatively mundane matters that are part of daily life.  Take banking, for example.  You agree to extensive terms and conditions (that you probably won’t read) before you can transfer from your checking account to your savings account.  Have you purchased something from eBay recently?  […]

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The Tech Industry and Information Overload

While it’s clear that technology has been an enabler for Information Overload, several questions arise including the extent to which the tech industry is to blame and what the tech industry is doing.  This needs to be examined both in terms of developing new solutions that fight the problem as well as fixing problems in […]

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What are the leading sources of Information Overload?

Information Overload impacts us all, both on a personal level and on an organizational level.  However, all is not lost.  Knowledge workers are a resourceful bunch and have addressed the problem in multiple and often very creative ways. To find out what you consider to be the greatest sources of Information Overload, both for you […]

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The Tools We Use

Three of the tools we use the most to create and record information were invented in the last one hundred years.   Just as the invention of the printing press and moveable type by Gutenberg launched a revolution in the distribution of books (and later on, newspapers, magazines, and other printed material), several nineteenth- and twentieth-century […]

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The Knowledge Worker’s Day: Our Findings

To successfully manage in the knowledge economy, there are key differences in how knowledge workers work that we must recognize. For all intents and purposes, knowledge workers “own” the means of production and take it home with them every day, along with invaluable knowledge they develop as they perform their tasks.  Their work is generally […]

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In the briefing room: Comintelli Knowledge XChanger

The battle to find the right piece of content at the right moment is a never ending quest for the knowledge worker. While most companies have organized their various internal content stores and many have contracted for authoritative external content from sources such as Factiva and LexisNexis, this is only half the battle. All of […]

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The Productivity Conundrum – Dilbert Is Currently Busy

How we, as knowledge workers, spend our day is something that we ourselves tend to not fully understand. Our impressions of what we have done in the course of a day are frequently far different than what really took place.  Dilbert famously noted that “Mondays are not part of the productive work week” and this […]

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