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The Knowledge Worker’s New Year’s Resolutions

Over the course of the year, we, the analysts at Basex, hear from knowledge workers in the trenches about what works – and what doesn’t work – when collaborating with others. Based on our observations, we prepared – as a template – these New Year’s Resolutions with the hope that they will contribute to improved knowledge […]

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How We Work

My description of an interview I had a few weeks ago with a reporter from a major business publication, who was struggling with the use of the term “knowledge work,” struck a chord with readers and also other industry pundits.   I especially enjoyed Melanie Turek’s commentary entitled: Knowledge Workers: They’re Everywhere (and What Kind of Business Reporter […]

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2006 Product-of-the-Year: Research In Motion’s BlackBerry Pearl Smartphone

The challenges to the knowledge worker are manifold; the challenges to the mobile knowledge worker are innumerable.  The number of solutions, both hardware and software, that Basex analysts look at over the course of a year is in the thousands.  Every day, several vendors brief one or more Basex analysts on a new tool that […]

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Electronically Stored Information – or What to Do With Those 2.5 Billion E-mails

Newly-amended Rules of Civil Procedure concerning electronically stored information (ESI) take effect in all federal courts on December 1, 2006.  This impacts a large number of constituencies, ranging from CIOs to records managers to lawyers and judges. These rules came about because 95% of records are created and stored electronically and, as a result, all […]

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Struggling to Define the Knowledge Worker

A reporter/associate editor (we’ll call her Jane) from a major business publication called to discuss what she was writing about our research on knowledge work and knowledge workers in an upcoming piece.  But she hesitates to use the term “knowledge worker” worrying that readers won’t know exactly what that means. My first thought harkens to […]

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Stories from the Trenches: What the New Workplace Survey is Telling Us

In the New Workplace survey, we ask survey takers to tell us a specific example of when they used technology to make themselves more productive and to provide us with a description of being confronted with a problem and using software in a clever way to solve it. I thought I would share some excerpts with […]

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What We’ve Learnt from Our New Workplace Survey: Week 1

The New Workplace survey has been underway for ca. one week.  Several hundred people have already participated – if you haven’t, please go to http://www.basex.com/officesurvey.  We will send you an executive summary of our findings after the survey with our compliments, and one lucky survey taker will win a new Microsoft Zune digital music player. Although it’s […]

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Open Text Adopts the One Environment Rule

This week at its annual user conference, LiveLinkUp (which I am attending), Open Text unveiled Livelink ECM 10.  Livelink ECM 10 is Open Text’s strongest move yet into supplying the tools necessary for enterprise customers to build Collaborative Business Environments that will make their knowledge workers more productive. In compliance with the One Environment Rule […]

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How Do You Work in the New Workplace?

Regular readers are aware of the changes we are undergoing as we move from an industrial age mind set to the knowledge economy.  One of the intangibles we have yet to define is the issue of knowledge worker productivity.  We all know WHEN we are productive but that really is more of an impression, analogous […]

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Google Goes Wiki with Jotspot

Google acquired JotSpot, a Wiki company.  The transaction itself was – appropriately enough – announced through separate Weblog postings on the Google and JotSpot Web sites.  Terms of the transaction were not disclosed. A few months ago, JotSpot unveiled JotSpot 2.0, a wiki that went beyond the traditional boundaries of a Wiki by allowing the […]

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