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Teaching the Elephant to Retire

Last week’s $2.6 billion purchase of Skype Technologies by eBay is noteworthy for one thing.  No, it isn’t the $2.6 billion price tag (plus an additional $1.5 billion if Skype hits certain performance targets in the next few years) for a company that only had $60 million in revenue and has yet to turn a […]

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Cost of Interruptions: $588 Billion and Growing

We’ve just finished some research where the results stopped us dead in our tracks: unnecessary interruptions cost U.S. businesses $588 billion per year.  Such interruptions come from many sources, including instant messaging, spam e-mail, telephone calls, and the Web.  These are the very technologies we see as making companies more efficient. Our report,  The Cost of Not Paying […]

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